Privacy Policy

Privacy Policy

Last Updated: August 27, 2026

At Gavelyn, we believe trust and transparency are an important part of a thoughtful shopping experience. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit gavelyn.com, purchase our products, communicate with us, or otherwise interact with our website and services.

Gavelyn is operated by Chaozhou Jinqing Home Furnishing Co., Ltd.

By using our website or services, you acknowledge the data practices described in this Privacy Policy.

Information We Collect

The personal information we collect depends on how you interact with Gavelyn and our website.

We may collect the following categories of information:

• Contact information, such as your name, email address, shipping address, and billing address.
• Order information, including products purchased, order details, fulfillment information, returns, refunds, and transaction-related information.
• Account information, if customer account features are available and you choose to create or use an account.
• Customer support information, such as messages, questions, order numbers, photographs, and other information you choose to provide when contacting us.
• Device and website usage information, which may include your IP address, browser type, device type, operating system, pages viewed, referring pages, website interactions, and similar technical information.
• Marketing and advertising information, such as interactions with advertisements, marketing communications, campaign attribution information, and related preferences.
• Cookie and similar technology information, where cookies, pixels, scripts, local storage, or similar technologies are used.

Information You Provide to Us

You may provide personal information directly to Gavelyn when you:

• Place or attempt to place an order
• Create or use a customer account
• Contact customer support
• Request a return, refund, replacement, or cancellation
• Subscribe to marketing communications
• Complete a form or otherwise communicate with us

Information Collected Automatically

When you visit or interact with our website, certain information may be collected automatically through cookies, pixels, scripts, server logs, and similar technologies.

This information may include device identifiers, IP address, browser information, website activity, advertisement interactions, referring URLs, and other technical or usage information.

Information from Service Providers & Partners

We may receive information from service providers and business partners where reasonably necessary to operate our online store and services.

These sources may include Shopify, payment providers, shipping and fulfillment providers, analytics providers, advertising and attribution providers, fraud-prevention services, and other technology providers used in connection with Gavelyn.

Information received from these providers may include order, payment-status, fulfillment, delivery, device, website interaction, advertising, attribution, security, or related service information.

How We Use Personal Information

We may use personal information for purposes including:

• Processing and fulfilling orders
• Providing order confirmations and shipment tracking
• Processing returns, refunds, replacements, or cancellations
• Providing customer service and responding to inquiries
• Maintaining, operating, and improving our website
• Personalizing aspects of the shopping experience where appropriate
• Protecting our website, customers, and business against fraud, abuse, or security threats
• Measuring website performance and understanding website usage
• Measuring and improving advertising performance
• Performing advertising attribution and campaign optimization
• Sending marketing communications where permitted
• Complying with applicable legal and regulatory requirements
• Enforcing applicable agreements, policies, and terms

Payment Information

Payment methods available for your purchase are displayed during checkout.

Payment and transaction information may be processed by Shopify and applicable payment service providers in order to process your purchase, prevent fraud, provide transaction services, and satisfy applicable legal or financial requirements.

Gavelyn uses secure SSL encryption during checkout to help protect information transmitted through the checkout process.

Shopify

Gavelyn operates its online store using Shopify.

Shopify and services operating through the Shopify platform may process personal information in connection with ecommerce hosting, checkout, order processing, security, fraud prevention, analytics, customer privacy features, and other services required to operate our online store.

Cookies & Similar Technologies

Gavelyn and applicable third-party service providers may use cookies, pixels, scripts, local storage, and similar technologies in connection with our website.

These technologies may be used to:

• Operate essential website and checkout functions
• Remember customer preferences
• Maintain website security
• Help detect or prevent fraud
• Measure website traffic and performance
• Understand how visitors interact with the website
• Measure advertising performance and attribution
• Support advertising, personalization, and campaign optimization where applicable

Where required by applicable law and where applicable privacy or consent controls are available on our website, visitors may use those controls to manage certain non-essential cookies and similar technologies.

AppLovin Advertising Services

Advertising, Analytics & Attribution

Gavelyn may work with advertising, analytics, measurement, attribution, and technology providers to understand how customers discover and interact with our website and advertisements.

These providers may process information in order to:

• Measure advertising campaign performance
• Attribute purchases or other events to advertising campaigns
• Prevent advertising fraud or abuse
• Understand website and advertisement interactions
• Optimize marketing campaigns
• Provide or measure interest-based or targeted advertising where permitted

How We Disclose Personal Information

We may disclose personal information to third parties when reasonably necessary to operate Gavelyn, fulfill purchases, provide customer service, conduct advertising, or comply with applicable requirements.

Categories of recipients may include:

• Shopify and ecommerce technology providers
• Payment processors and payment service providers
• Shipping, fulfillment, and logistics providers
• Customer service providers
• Advertising providers, including AppLovin
• Analytics, measurement, and attribution providers
• Security and fraud prevention providers
• Technology and website service providers
• Professional advisers where reasonably necessary
• Government authorities or other parties when required by applicable law or valid legal process

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale, or transfer involving some or all of our business or assets, where permitted by applicable law.

Sale, Sharing & Targeted Advertising

Depending on the technologies used on our website and the privacy laws applicable to you, certain disclosures of personal information to advertising providers may be considered a “sale,” “sharing,” or processing for targeted advertising even when personal information is not exchanged directly for money.

Where applicable law gives you the right to opt out of these activities, you may use an applicable privacy or data-sharing control made available on gavelyn.com.

If an applicable privacy control is not available to you, you may contact service@gavelyn.com with the subject line “Privacy Opt-Out Request” and describe the privacy choice you would like to exercise.

Where required by applicable law and supported by the technologies used on our website, recognized browser- or device-based privacy preference signals may also be treated as an applicable opt-out request.

Your Cookie & Advertising Choices

Depending on your location and applicable law, you may be able to manage certain cookie, advertising, analytics, or data-sharing preferences through privacy controls made available on our website.

You may also adjust certain browser or device settings relating to cookies, tracking, or advertising preferences. Disabling some technologies may affect certain website features or functionality.

Additional information about privacy choices is available on our Your Privacy Choices page.

Marketing Communications

If you choose to subscribe to Gavelyn marketing emails, we may send you product information, new collection updates, store news, and other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe option contained in the applicable marketing message.

Order confirmations, shipping updates, customer service communications, return information, and other transactional messages are separate from marketing communications and may still be sent when necessary to provide our services.

Data Retention

Gavelyn may retain personal information for as long as reasonably necessary for the purposes for which it was collected and for legitimate business purposes, including fulfilling orders, providing customer support, maintaining transaction records, processing returns or refunds, preventing fraud, resolving disputes, and satisfying applicable legal obligations.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable requirements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of internet transmission, website operation, or electronic storage can be guaranteed to be completely secure.

Your U.S. Privacy Rights

Depending on the state in which you reside, the privacy laws applicable to you, and the nature of your request, you may have certain rights concerning your personal information.

These rights may include the ability to:

• Request access to certain personal information
• Request information about categories of personal information collected or disclosed
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Request a portable copy of certain personal information
• Opt out of certain sales or sharing of personal information where applicable
• Opt out of certain processing for targeted advertising where applicable
• Limit certain uses or disclosures of sensitive personal information where applicable
• Appeal certain decisions concerning privacy requests where applicable
• Exercise applicable privacy rights without unlawful discrimination

Privacy rights are subject to applicable legal requirements, exceptions, and verification procedures.

California Privacy Rights

California residents may have additional privacy rights where applicable, including rights relating to access, correction, deletion, and certain disclosures or uses of personal information.

Where applicable, California consumers may also have rights to opt out of certain sale or sharing of personal information and to limit certain uses or disclosures of sensitive personal information.

How to Submit a Privacy Request

To submit a request relating to your personal information, please contact:

Email: service@gavelyn.com

Please include “Privacy Request” in the subject line and provide enough information for us to understand your request.

We may request additional information when reasonably necessary to verify your identity, protect your information, or confirm that you are authorized to submit the request.

Authorized Agents

Where permitted by applicable law, an authorized agent may submit certain privacy requests on your behalf.

We may request information reasonably necessary to verify the agent's authority and the identity of the individual whose information is involved.

Sensitive Personal Information

Depending on applicable law, you may have additional rights concerning certain categories of sensitive personal information.

If you have questions about how information relating to you is processed, or you wish to exercise an applicable right concerning sensitive personal information, please contact service@gavelyn.com.

Children's Privacy

Gavelyn is a general-audience Home & Garden store and our website is not designed or directed specifically toward children.

We do not knowingly seek to collect children's personal information in violation of applicable law.

If you believe that personal information relating to a child has been provided to us inappropriately, please contact service@gavelyn.com.

Third-Party Websites

Our website may contain links to websites, applications, platforms, or services operated by third parties.

Gavelyn does not control the privacy practices of independent third-party services. We encourage you to review the applicable privacy information before providing personal information to those services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, technologies, service providers, business practices, advertising services, or applicable requirements.

When this Privacy Policy is updated, the revised version will be posted on this page and the “Last Updated” date may be changed accordingly.

Contact Gavelyn

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, please contact us.

Gavelyn
Thoughtful Home & Garden for Everyday Living